Set in Mount Cook National Park, The Hermitage Hotel features a range of rooms and suites all offering majestic mountain views, and most with views of Mount Cook. Guests can enjoy a range of onsite dining and bars, and free WiFi is offered in the Snowline Lounge and Sir Edmund Hillary Cafe. All rooms feature an ensuite bathroom including a shower, free toiletries and hairdryer. Some rooms offer a bath tub. Also included in each room is a satellite flat-screen TV, refrigerator and tea and coffee making facilities. In-room WiFi is available for an additional charge. The Hermitage Hotel is located adjacent to Sir Edmund Hillary Alpine Centre and just 350 metres from Aoraki Mount Cook National Park Visitor Centre. Lake Tekapo is 104 km away and Twizel is 65 km away. Guests enjoy free private onsite parking. Other facilities offered at the hotel include a 24 hour reception and a tour desk to organise local activities for you. There are also business facilities, laundry services. The Snowline Lounge looks out over the spectacular Mount Cook, and is ideal for a cocktail by the log fire. For a quick snack the Sir Edmund Hillary Cafe & Bar offers a range of on-the-go or eat in treats. Reservations are recommended for The Alpine Restaurant, which is open daily serving buffet breakfast, lunch and dinner. The Panorama Room, re-opens on 16 October and is the hotel's signature à la carte restaurant, with a focus on local ingredients. Reservations are essential for dining at The Panorama Room.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.1
Cleanliness
8.6
Comfort
8.7
Value for money
7.4
Location
9.6
Free WiFi
8.0
Low score for Mount Cook Village
Select topics to read reviews:

See what guests loved the most:

  • Yong
    New Zealand New Zealand
    You can see Mt. cook from your room, it is wonderful. The buffet in Alphin Restaurant is perfect, our family love them very much.
  • Catharine
    Australia Australia
    We had a room on the 10th floor with a floor to ceiling view of the stunning mountains so I feel extremely lucky! The room itself was very comfortable and the staff were super friendly - from reception to the dining areas.
  • Bronwyn
    Australia Australia
    Beautiful hotel in a brilliant setting with views of the snow covered mountains. The food was delicious & plentiful at all meals. Room was spacious, luxurious & clean.

Hotel surroundings

Restaurants
3 restaurants on site

  • Alpine Restaurant
    • Cuisine
      Local
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Panorama Room
    • Cuisine
      Local
    • Open for
      Dinner
  • Sir Edmund Hillary Café
    • Cuisine
      Local
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of The Hermitage Hotel Mt Cook
Great facilities! Review score, 8.1

Most popular facilities
  • Free parking
  • Free WiFi
  • Facilities for disabled guests
  • 3 restaurants
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Happy hour
  • Walking tours
    Additional charge
  • Movie nights
    Additional charge
  • Hiking
    Additional chargeOff-site
  • Children's playground
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is not possible).
  • Street parking
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • 24-hour security
General
  • Minimarket on site
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • German
  • English
  • French
  • Japanese
  • Chinese

House rules

The Hermitage Hotel Mt Cook takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 15 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4+ years
Extra bed upon request
NZD 30 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Eftpos American Express Cash The Hermitage Hotel Mt Cook accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

You must show a valid photo ID upon check in.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.

'The Hermitage, Aoraki/Mount Cook will not require guests to have a NZ COVID-19 vaccine pass from 5th April 2022'.

FAQs about The Hermitage Hotel Mt Cook

  • Room options at The Hermitage Hotel Mt Cook include:

    • Twin/Double
    • Family
    • Twin
    • Double

  • The Hermitage Hotel Mt Cook is 700 yards from the centre of Mount Cook Village. All distances are measured in straight lines. Actual travel distances may vary.

  • The Hermitage Hotel Mt Cook has 3 restaurants:

    • Alpine Restaurant
    • The Panorama Room
    • Sir Edmund Hillary Café

  • Check-in at The Hermitage Hotel Mt Cook is from 15:00, and check-out is until 10:00.

  • The Hermitage Hotel Mt Cook offers the following activities / services (charges may apply):

    • Hiking
    • Children's playground
    • Movie nights
    • Bicycle rental
    • Walking tours
    • Happy hour

  • Yes, The Hermitage Hotel Mt Cook is popular with guests booking family stays.

  • The prices at The Hermitage Hotel Mt Cook may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.